This Privacy Policy outlines how stonewall-leisure.myshopify.com (the “Site” or “We”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Stonewall Leisure understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website www.stonewallleisure.com, (the “Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with Our obligations and your rights under the law.
Please read this Privacy & Cookie Policy carefully and ensure that you understand it. Your acceptance of this Privacy & Cookie Policy is requested upon your first use of Our Site. If you do not accept and agree with this Privacy & Cookie Policy, you must stop using Our Site immediately.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is:
Registered Address: Stonewall Leisure Ltd, Unit 2a, Terry Dicken Industrial Estate, Ellerbeck Way, Stokesley, North Yorkshire, TS9 5JZ
Company Number: 11835955
Main trading address: As above.
VAT number: 398749611
Email address: onlinestore@stonewallleisure.com
Postal address: As above.
1.What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. This is any information about you that enables you to be identified. Personal data covers information such as your name and contact details, and less obvious information such as identification numbers, electronic location data, and other online identifiers.
2.What are Your Rights?
Under the Data Protection Legislation, you have the following rights, which We will always work to uphold:
- The right to be informed about Our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more.
- The right to access the personal data We hold about you. You can contact us on the details below to find out more.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. You can contact us on the details below to find out more.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that We hold. You can contact us on the details below to find out more.
- The right to restrict (i.e. prevent) the processing of your personal data. You can contact us on the details below to find out more.
- The right to object to us using your personal data for a particular purpose or purposes. You can contact us on the details below to find out more.
- The right to withdraw consent. This means that, if We are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
3.Collecting Personal Information
When you visit the Site, We collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, We refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information We collect and why.
Personal Information collected:
- Identity Information including name and title.
- Contact information including address, email address and telephone number.
- Payment information (including payment card numbers, expiry date and CVV numbers)
- Profile information including login details and past order history.
- Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Information about your visit, including the full Uniform Resource Locators from which you have visited Our Site or that you visit after Our Site; page response times, download errors, what Sites or products you view, search terms, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
4.How We use this information
- Registering you on Our Site and providing and managing your account in ways including troubleshooting, data analysis, research, statistical and survey purposes
- Supplying Our products and services to you in order to fulfill Our contract by processing your order, payment information, arranging shipping and providing you with order confirmations and/or an invoice.
- Personalising and tailoring your experience on Our Site to ensure that content is presented in the most effective manner for you and your device
- Communicating with you and understanding the effectiveness of advertising We serve to you and others, and to deliver relevant advertising to you
5.Sharing Personal Information
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell Our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR
6.Payment
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by Our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
7.Third Party Providers
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information We are required to provide to them for your purchase-related transactions.
For these providers, We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
8.Links
When you click on links on Our store, they may direct you away from Our Site. We are not responsible for the privacy practices of other Sites and encourage you to read their privacy statements.
9.Google Analytics
Our store uses Google Analytics to help us learn about who visits Our Site and what pages are being looked at. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
10.Retaining Your Information
When you place an order through the Site, We will retain your Personal Information for Our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
11.Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit Our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the Site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on Our Site and to provide Our services.
Cookies used for the functioning of the store
|
Name |
Function |
|
_ab |
Used in connection with access to admin. |
|
_secure_session_id |
Used in connection with navigation through a storefront. |
|
cart |
Used in connection with shopping cart. |
|
cart_sig |
Used in connection with checkout. |
|
cart_ts |
Used in connection with checkout. |
|
checkout_token |
Used in connection with checkout. |
|
secret |
Used in connection with checkout. |
|
secure_customer_sig |
Used in connection with customer login. |
|
storefront_digest |
Used in connection with customer login. |
|
_shopify_u |
Used to facilitate updating customer account information. |
Reporting and Analytics
|
Name |
Function |
|
_tracking_consent |
Tracking preferences. |
|
_landing_page |
Track landing pages |
|
_orig_referrer |
Track landing pages |
|
_s |
Shopify analytics. |
|
_shopify_fs |
Shopify analytics. |
|
_shopify_s |
Shopify analytics. |
|
_shopify_sa_p |
Shopify analytics relating to marketing & referrals. |
|
_shopify_sa_t |
Shopify analytics relating to marketing & referrals. |
|
_shopify_y |
Shopify analytics. |
|
_y |
Shopify analytics. |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies We use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of Our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls.
Additionally, please note that blocking cookies may not completely prevent how We share information with third parties such as Our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Contact” section below.
12.Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, We do not alter Our data collection and usage practices when We detect such a signal from your browser.
13.Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to Our practices or for other operational, legal, or regulatory reasons.
14.Contact
For more information about Our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details provided below:
In Writing: Stonewall Leisure Ltd, Unit 2a, Terry Dicken Industrial Estate, Ellerbeck Way, Stokesley, North Yorkshire, TS9 5JZ
Email: onlinestore@stonewallleisure.co.uk
Telephone: 01642 714650
